Terms and Conditions

The use of the Kitty Got Claws website and ordering system is in accordance with the Terms and Conditions below. Your use of this site or purchase from Kitty Got Claws indicates your acceptance of these terms and conditions.Kitty Got Claws reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.


Kitty Got Claws offers a flat shipping rate of $6.95 via regular post anywhere in Australia. Please allow 3- 6 business days for delivery.


All orders placed are subject to availability and acceptance by Kitty Got Claws.

To minimise errors and ensure prompt delivery of poducts, orders should be placed using our online ordering system. For bulk/wholesale or International orders, please email info@kittygotclaws.com.au.

Any attempt to cancel an order must be made as soon as possible. Cancellations will not be accepted after an order has been dispatched. Cancellations must be communicated by email.


The following forms of payment are accepted:

  • PayPal
  • Credit Cards (Visa/ MasterCard)


Kitty Got Claws warrant all products to be free from any defects or faults. This warranty is not transferable.

Any goods that are deemed by Kitty Got Claws to be faulty will be replaced by Kitty Got Claws after return of the unused goods has been completed at the customer's expense in the same condition that the goods were received. There are no refunds. The customer is responsible for any shipping and insurance cost involved in sending the faulty goods back to Kitty Got Claws. Kitty Got Claws is not liable to replace products for any return package of unused goods that are sent by the customer and do not arrive. This exchange policy only covers the items sold by Kitty Got Claws.

All warrantees are voided if returned product is found in any way to be used, mishandled, modified, tampered, or physically damaged.


In completing and submitting an order for products, you will be providing us with personal information. Your information and any other personal information that you may provide to us will be held by us to be used for management purposes, to process your order (and any future orders you may make), to enforce any legal or other rights we may have against you in any manner that we see fit, and to keep you informed about new products, specials and other information that may be of interest to you, including without limitation via electronic messages. No private information or personally identifiable information will be provided to any external parties to Kitty Got Claws except for the sole purpose of completing your order. If this information is not provided, your order may not be processed.


Kittty Got Claws reserves the right to change/withdraw products without notice and amend prices at any time.

Information contained throughout the web pages is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.